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Introducing VIDA's MSK Copilot - Powered By OpenAI

You could spend days trying to understand where the causes and risks for musculoskeletal (MSK) pain lie in your organisation – or you could use VIDA’s AI-powered MSK Copilot.

We’ve all tried to find solutions online, looking for answers to reduce back pain, improve workplace ergonomics, or enhance overall wellbeing. Since every organisation and every employee is unique, they require solutions specifically tailored to their needs. That’s where Vitrue VIDA comes in. When you use our AI-powered “MSK Copilot” to understand and address MSK issues, you’ll get personalised insights and recommendations based on comprehensive data tailored to your company’s specific needs. Whether it’s about reducing risks for individuals in your team, supporting overall employee health, or managing company-wide MSK risk, our AI-driven solutions are here to help.

VIDA MSK Copilot: Your New Best Friend in MSK Management

VIDA’s MSK Copilot is designed to help you get the insights you need to meet your goals. Whether that’s understanding MSK pain between departments in your company, getting extra help understanding how to support complex cases, or getting data on the ROI you’ve achieved from lowering pain. Below are just 3 use cases, but stay tuned for a lot more!

1. Getting insights on a company level

Best for: Understanding MSK health trends and ergonomic compliance across your entire organisation.

Use this when you need to:

  • Compare MSK pain prevalence across different office locations, departments, or teams.
  • Investigate spikes in private medical insurance (PMI) claims related to back pain, neck strain, or repetitive strain injuries (RSIs).
  • Identify which teams or geographies are at the highest risk of workplace-related musculoskeletal disorders..

Example:
Your Paris office shows significantly higher MSK-related claims than other regions, despite having the same benefits and job roles. The MSK Copilot can help you compare pain scores, ergonomics compliance, and workstation setups by location, and benchmark against other companies to pinpoint root causes and implement fixes.

2. Understanding how to support an individual employee

Best for: Providing personalised MSK support to high-risk or complex employee cases.

Use this when you need to:

  • Review an individual’s posture assessment and ergonomic data to understand persistent or recurring pain.
  • Explore workplace accommodations for pregnant employees or those with chronic MSK conditions.
  • Support return-to-work plans or develop custom workstation setups.

Example:
You have a team member who is heavily pregnant and has reported severe shoulder pain. She has been doing physiotherapy but the pain keeps coming back after a few hours at her desk. As a company your standard desk setup gets great scores but its not working for her. What can you do to support her? (hint: a growing baby bump often means the person has to over reach to get to their mouse which strains their shoulder).

The Copilot reveals that her desk configuration may be causing overreaching due to her changing body posture - leading to strain that typical setups don’t account for.

3. Understanding a specific risk

Best for: Diving deep into a particular ergonomic risk factor and its impact on an individual’s MSK health.

Use this when you need to:

  • Understand how subtle ergonomic issues (like monitor distance or chair support) contribute to pain.
  • Justify changes to standard workstation setups based on data.
  • Make sense of unexplained MSK symptoms when all setup indicators look fine.

Example:
An employee reports neck pain but has a near-perfect ergonomic score. The Copilot identifies that overly forward armrests are pushing them too far from their screen — causing neck overextension. This micro insight can help justify an equipment change that might otherwise be overlooked.

How does it work?

VIDA MSK Copilot uses proprietary Vitrue algorithms, a custom-built MSK risk machine learning model, the latest in musculoskeletal health research. It uses unique data about your team’s posture, ergonomics, behaviours, lifestyle, and pre-existing risk factors to identify patterns and connections across your company. Combined with Vitrue’s data from users across the world, VIDA MSK Copilot generates highly individualised, conversational responses to your questions around MSK health in your company - all within seconds.

A note on data privacy

VIDA MSK Copilot is powered by a combination of Vitrue algorithms and the latest LLM models from OpenAI. However, no personally identifiable data is ever shared with OpenAI. We take data privacy seriously and ensure that all data is handled securely and in compliance with relevant regulations.

How do I use it?

Musculoskeletal pain is a leading cause of workplace absence and decreased productivity and is an extremely complex problem to solve at scale. This is evidenced by the fact that 62% of desk workers are currently working while experiencing MSK pain.

Every case is different and there is no one size fits all solution to pain in the workplace. But by leveraging these AI tools, you can get an in-depth understanding of the problem and a bespoke approach to not only enhance individual employee well-being but also improve overall organisational health.

Tailored to Your Strategic Priorities

Every organisation’s strategic priorities are different. The addition of our intelligent VIDA MSK Copilot means VIDA can be personalised to your company’s needs, priorities, and goals. Whether your focus is on inclusivity in the workplace, improving the wellbeing of remote teams, or standardising rates of wellbeing across a global workforce, VIDA’s MSK Copilot adapts to help you achieve your unique objectives.

How to access VIDA MSK Copilot

VIDA MSK Copilot is available throughout the platform. Just log in as an admin and head to your company dashboard, an individual employee’s latest report or your insights screen. Type in a question and VIDA MSK Copilot will respond, evaluating your company’s data, that of the VIDA community, and the latest performance science and research.

Get Started Today

Ready to take your MSK risk management to the next level? Contact us today to learn more about how Vitrue VIDA’s AI-powered features can benefit your organisation. Let’s work together to eliminate unnecessary pain and create a healthier, more compliant workplace.

At Vitrue Health, we’re on a mission to reduce musculoskeletal pain for millions of people. For more information on how VIDA can reduce pain in your team, get in touch with us at sales@vitruehealth.com or book a demo today!

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